Returns or exchanges. Order Status Queries Escalate any website issues. Arrange couriers for online orders management. Send quotes to customers with the company supporting documents and with the sales team copied progress. Handle any warranty claims. Handle all after-sales services as per company policies. Feedback Feedback to sales on any problems or queries from customers. Stock Management Oversee all stock handling, storage transportation and ensure all stock is safe and within the company's insurance parameters and is not exceeded. Work
Returns or exchanges. Order Status Queries Escalate any website issues. Arrange couriers for online orders management. Send quotes to customers with the company supporting documents and with the sales team copied progress. Handle any warranty claims. Handle all after-sales services as per company policies. Feedback Feedback to sales on any problems or queries from customers. Stock Management Oversee all stock handling, storage transportation and ensure all stock is safe and within the company's insurance parameters and is not exceeded. Work
ensure they are adhered to. Ability to follow company policies and procedures. Ability to work independently added advantage. Ability to work on multiple companies. Problem-solving skills and ability to work under Accurately and timeously upon request in line with company policies and procedures. Communication with customers later than the 19th of the month. Ensure that all company policies and procedures are followed relating to with other companies within the group when required. Processing of stock journals as per company procedure
ensure they are adhered to. Ability to follow company policies and procedures. Ability to work independently added advantage. Ability to work on multiple companies. Problem-solving skills and ability to work under Accurately and timeously upon request in line with company policies and procedures. Communication with customers later than the 19th of the month. Ensure that all company policies and procedures are followed relating to with other companies within the group when required. Processing of stock journals as per company procedure