technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia here https://www.datafin.com/job/3rd-technical-support-engineer/ OR e-mail a Word copy of your CV to Taryndatafin
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on required according to escalation guidelines. Perform basic builds/moves/additions and change requests from to fulfil this role. Provide 1st line product support both during and after standard working hours according
database structures, queries, and procedures to support CRM operations. Integrate CRM systems with external with regulatory requirements. Provide technical support, troubleshooting, and resolution of CRM-related (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
understanding of Debtors & Creditors and a basic understanding of the Telecoms industry. You also
domain of IT architecture, execution & customer support. You will play a pivotal role in shaping the user Creative Suite, InVision, and the like. Advantageous – Basic HTML5, CSS3, and JavaScript. ATTRIBUTES: Ability
team and be a part of the full Software Development Life Cycle. Build features for 4 user groups, Merchants
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
testing, security management, and second-line support. Requirements include a National Diploma in Information builds/upgrades/updates/moves and changes. Infrastructure Support including troubleshooting and incident resolution Architecture diagrams, maintenance schedules, support documentation and version control registers. IT configuration to agreed standards, and general IT support for users. PROBLEM Management to proactively identify minimize the impact on services. 24 x 7 x 365 support of their Infrastructure. REQUIREMENTS: Qualifications
expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer configuration are in place. Provide operational support where necessary. Supply system management information