technical software related queries / problems in first line support environment. Manage customer databases
queries from business users and internal teams. First-line of support and/or standby when needed. Regular
day-to-day queries from business users and IT teams. First-line of support and/or standby when needed. Regular
documentation for income and expenditure, as well as aiding in the preparation of financial reports and budgets
maintenance. Develop new systems and processes to aid the production efficiency of all machinery and equipment
and customers. Should be able to leverage visual aids like Microsoft Visio and PowerPoint for storytelling
handling system – Register network problems. Do first line fault correction. Refer second- and third-line