cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Line Support action, and treating everyone with courtesy and care. Provide 1st line user support to customers for
IT solutions to provide IT support to a customer base across South Africa and parts of the United Kingdom
comprehensive resolution. Prioritization of incidents based on criticality and impact to business. Responsible peer mentor. Prioritization of Service Requests based on criticality and benefit to business. Maintenance
communication and presentation skills. The position is based in Cape Town, with frequent travel across parts
to continuously refine and enhance functionality based on feedback. Document Development Processes, Code
managers who are passionate about building quality web-based software. Their environment is collaborative and
(PowerShell) Experience supporting applications based on , Server Hardware (Dell) Backup Software (Veeam)