including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
Applications) to agreed parameters of cost, timescales and quality. You will manage the Project Change Control procedure Procurement Management, Finance Management and Quality Management. Manage the Project Change Control procedure tolerances are breached in terms of cost, time and quality requirements. Provide leadership to project resources presentation skills. Is proficient in project quality management. Is familiar with a range of analysis
is repeat business. ENVIRONMENT: DEVELOP high quality maintainable code to meet complex changing environments solutions. Maintain development principles and quality compliance criteria to deliver according to commitments changes as requested. Successful deployment through quality gates. Coding to industry best practice. Research
managing a small team of Developers to deliver high-quality solutions for clients & lead Development efforts technologies. Conduct regular code reviews to ensure code quality, adherence to best practices, and consistency across
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
their creative and technical teams to deliver high-quality, responsive, and user-friendly websites and e-commerce junior developers or team members as needed. Ensure quality, maintainability, and adherence to standards by
Drives. DUTIES: Apply and adhere to the stringent quality control measures. Ensure proper electrical and policies, Maintenance policies, Workplace policies, Quality Control, dress code, time keeping and the like
collaborating with cross-functional teams to deliver high-quality software solutions that elevate the user experience implement new features and improvements. Ensure code quality, maintainability, and scalability through code
potential IT problem areas. Ensure conformance to quality standards. Liaise with 3rd party vendors. Reduce reports to users with regard to problem solving, quality of data, customer needs, network planning, environmental