specifications and programs of a highly technical or complex nature with no assistance. Assist the team with the application
when appointed resources for this role are not available. Remain constantly up to date and fully conversant
technical problems through appropriate use of available resources. Can ensure optimal efficiency of the
costs. Maintain records and statistics – Monitor availability of IT equipment and related equipment. Keep
change plan. Ensure that post-go live support is available. Identify, manage and mitigate Change Management