in the Tourism industry - specifically in the inbound Safari industry with solid knowledge of African experience in the Tourism industry specifically in the inbound Safari industry. 2 Experience in an Administrative/Sales
business. ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is
role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
and reports – Report problems to customer service center and monitor corrective actions. Provide regular
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities