Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
VoIP, Documentation, TCP/IP and other network services and tools. DUTIES: Core Network Management. Business Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level Documentation. Experienced in TCP/IP and other network services and tools. While we would really like to respond
leading firm in digital solutions and technology services, partnering with global organizations across diverse years of experience in developing and deploying custom merchandising systems, SAP IS Retail Merchandising in partnership with internal Project teams and service lines. Responsible for sharing industry best practices functional queries and requests from team members and customers. Should be able to leverage visual aids like Microsoft
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
comprehensive IT solutions to provide IT support to a customer base across South Africa and parts of the United balancing to daily banking. Customer invoicing. Liaise with retailers and customers to resolve queries and
you are passionate about security technology, customer satisfaction, and enhancing retail security, we in terms of security, inventory management, and customer experience. Collaborate with the sales team to
Azure Cloud is advantageous. DUTIES: Development of custom components on platforms including WordPress and