understanding of Debtors & Creditors and a basic understanding of the Telecoms industry. You also
required according to escalation guidelines. Perform basic builds/moves/additions and change requests from environments and equipment. Good understanding of basic PC and network routing & troubleshooting essential
Creative Suite, InVision, and the like. Advantageous – Basic HTML5, CSS3, and JavaScript. ATTRIBUTES: Ability
(3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)