including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities utilization for all users, providing relevant training where necessary. Maintain documentation for all down time) Experience with Policies, Procedures, Training, Compliance requirements. Desirable Certifications/
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
procedures for future reference and training. Training and Support: Provide training and support to end-users to effectively utilise the applications. conducting training sessions, creating user guides, and responding
and other pre-defined software. Determine user training requirements. Organise or present seminars, work workshops on relevant IT aspects. Conduct post training evaluation. Provide IT business advice. Provide and expand knowledge – Formal training. Informal training. Self-training. REQUIREMENTS: N Certification
Projects, Process and systems documentation, Training, Financial Accounting experience, System Testing risk impacts and communication required. Compile training material and delivery thereof Responsible for Process and systems documentation experience. Training experience. Financial Accounting experience. System
team when necessary. REQUIREMENTS: Training and Education: Train retail staff on using EAS systems effectively
policies to guide your team's actions. Provide training to your staff to improve their understanding of manage/facilitate meetings, seminars, committees, and training. Able to setup relevant performance indicators
or possess evidence of other Electromechanical training/education (Proof of Certification required). You Millwright or evidence of other Electromechanical training/education (Proof of Certification required). Electrical
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented