service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint data analysis and migration tasks. Conduct user training sessions and provide ongoing support to ensure Management Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
& Leadership ability – must be able to provide training when and if requested. DUTIES: Product Quality members for the purposes of quality control once trained to do so. Inspect and evaluate PCB and schematic members for the purposes of quality control once trained to do so. Electronic PCB Repairs and troubleshooting field when required to do so, given the level of training currently exposed to. Interact with other employees members for the purposes of quality control once trained to do so. Assist with, as much as is reasonable
to facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained understand their needs, challenges, and goals. Training and Onboarding: Facilitate smooth onboarding processes processes for new customers, including training sessions to ensure they can effectively use the product knowledge and conducting personalised one-on-one training sessions. Adaptability: The candidate must be
to facilitate successful customer onboarding, training, support and ongoing relationships, ensuring sustained understand their needs, challenges, and goals. Training and Onboarding: Facilitate smooth onboarding processes processes for new customers, including training sessions to ensure they can effectively use the product knowledge and conducting personalised one-on-one training sessions. Adaptability: The candidate must be