technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
regulatory requirements. Preparation of underlying supporting schedules for tax returns (VAT, PAYG, PAYE, Income agreement files and sensitive Company documents. Support Company Directors to ensure compliance with fiduciary Simplification & Projects - Assist Financial Manager to support business units to drive simplification, process rolling out of best practices to the company. Support rolling out new policies, training and documentation Detailed understanding of IFRS. Advanced Microsoft Office skills - Excel and PowerPoint. Comfortable with
expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer configuration are in place. Provide operational support where necessary. Supply system management information
provider of comprehensive IT solutions to provide IT support to a customer base across South Africa and parts Bookkeeping/Debtors. 3 Years experience with Administrative office procedures, practices, and equipment. Up to date
testing, security management, and second-line support. Requirements include a National Diploma in Information builds/upgrades/updates/moves and changes. Infrastructure Support including troubleshooting and incident resolution Architecture diagrams, maintenance schedules, support documentation and version control registers. IT configuration to agreed standards, and general IT support for users. PROBLEM Management to proactively identify minimize the impact on services. 24 x 7 x 365 support of their Infrastructure. REQUIREMENTS: Qualifications
processes. This position based in Cape Town, IN OFFICE for up to 4 days per week. DUTIES: Change Management roles in the change plan. Ensure that post-go live support is available. Identify, manage and mitigate Change track record, backed up by a Certification in support of your role. A candidate with broad SAP knowledge
data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
user manuals to facilitate knowledge sharing and support. Document application configurations and procedures reference and training. Training and Support: Provide training and support to end-users to ensure they can improvement in application deployment, management, and support processes, and implement enhancements to increase