Windows Server 2012/2022, Active Directory 2012/2022, Exchange 2016/Online, SQL 2012/2019, VMware 6/7 implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and technology assets are documented and mapped out correctly. Ensure maintenance schedules are maintained and health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts: administration Windows Server (2012/2022) administration Active Directory (2012/2022) and group policy administration
recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure equivalent Degree/Diploma Microsoft Server Certification (2012 R2, 2016 and 2019 Administrator) Linux Certification Windows Servers (2012, 2016 and 2019) Backup and Recovery Internet Information Services (IIS) Nagios and
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence configure and implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware systems, and find smarter ways to deliver excellent service. Maximize and promote system utilization for all and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra Windows 7, 8, 8.1, 10, 11 Microsoft Server 2008, 2012, 2012R2, 2016 Cloud Platforms (M365 Suite, Azure
reports – Report problems to customer service center and monitor corrective actions. Provide regular feedback Do first line fault correction. Refer second- and third-line problems to correct person. Establish problem
Technical Business Analyst to join the Centralised Services team, which collaborates with various departments stability and support objectives for the Centralised Services products and systems Identify, gather, analyse for repetitive processes within the Centralised Services Technology stack Have the ability to work in an
similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket / relational databases. Knowledge of Terminal Services / RDP environments. Driver's License or reliable
basis and through the Change Agent network take corrective actions. Ensure that stakeholders execute on
Engineer to join the team of a dynamic Financial Services Group. This will be achieved through analysis and teams at all levels within the organization. Service Requests - Configure and maintain in-house schedules thinking partner'/ peer mentor. Prioritization of Service Requests based on criticality and benefit to business
collecting, analysing, and summarizing development and service issues. Accomplish engineering and organisation Software Development. Knowledge of RESTful API Web Services. Knowledge of Clean Code principles. Experience
leading firm in digital solutions and technology services, partnering with global organizations across diverse in partnership with internal Project teams and service lines. Responsible for sharing industry best practices