late charges etc. Effective monitoring of patient services process compliance Analyse trends to identify implementation of action plans Requirements Appropriate medical qualification (i.e. ENA,EN, RN or similar) an advantage appropriate to relevant Medical Qualification an advantage Knowledge of hospital patient services and billing processes
with ISO requirements Ensuring the disposal of medical waste in order to effectively control infection
quality improvement programmes Adhering to patient services escalation processes in order to achieve QMS targets complaints Ensuring the adherence to customer service standards Ensuring operational excellence by Monitoring adhering to patient services policies and procedures Ensuring compliance to service level agreements with SANC registration Knowledge of hospital patient services and case management processes Knowledge and understanding
Enabling functions, patients, family members, service providers etc.) through ongoing communication and