decision and technical support and optimisation services within departmental budget parameters within the Discipline Best Practice and Knowledge Management • Protection of Intellectual property • Create and manage standards for best practice Consulting and Project Services • Provide technical support to line management Support • Ensure effective delivery of quality service • Conduct investigations and make recommendations
philosophy. Best Practice and Knowledge Management • Protection of Intellectual property • Create and manage Business Performance and Operations • Support service delivery within department and project budget parameters and live the Group's values Financial Support Services • Manage cost recovery • Design for efficiency
to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance customer feedback as required by Group Manager, Service Management to ensure that customers within Exxaro
to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance customer feedback as required by Group Manager, Service Management to ensure that customers within Exxaro
discipline related change management Financial Support Services • Manage budget and/or capital budget agreed upon