Administrators, ensuring optimal Customer service satisfaction by maintaining stable service and ensuring efficient the Telecommunications industry Knowledge of customer service principles General understanding of the Basic Proficient in MS Office, particularly Excel Behavioural Customer Responsiveness Supervisory skills Leadership Self-driven during outage bridges. Key Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence
ensuring stability of the network and optimal customer satisfaction. Competency Requirements: Knowledge: / LAN) Knowledge of customer service principles Knowledge of effective customer engagement Skills: Strong network design Analytical thinker Customer Centricity Behavioural: Customer Responsiveness Results driven Must have own transport Key Performance Areas: Customer Communication 30% Incident Logging 20% Incident