desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends, anomalies downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities for feedback. Develop and implement strategies based on data analysis to enhance service delivery and Support operations. Continuously evaluate and improve support processes and systems. Stay updated on industry trends and
desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying trends, anomalies downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities for feedback. Develop and implement strategies based on data analysis to enhance service delivery and Support operations. Continuously evaluate and improve support processes and systems. Stay updated on industry trends and
payable & payments : support of procurement processes alongside each school's Operations Manager, review etc. Payroll: PAYE, UIF, SDL etc. Systems & processes : support the Financial Accountant to design,