is currently looking for a Head of Training to join their training academy based in Johannesburg Strategic for the training academy in alignment with company objectives. Lead and develop the training team, fostering department heads and stakeholders to identify training needs and ensure the curriculum meets current the development of a comprehensive, multi-tiered training curriculum focusing on sales excellence, marketing efficiencies, and leadership development. Ensure the training content is relevant, up-to-date, and tailored
is currently looking for a Head of Training to join their training academy based in Johannesburg Strategic for the training academy in alignment with company objectives. Lead and develop the training team, fostering department heads and stakeholders to identify training needs and ensure the curriculum meets current the development of a comprehensive, multi-tiered training curriculum focusing on sales excellence, marketing efficiencies, and leadership development. Ensure the training content is relevant, up-to-date, and tailored
to identify and resolve complex mechanical and electrical issues in vehicles. Maintenance: Perform routine organized records for future reference. Customer Service: Interact with customers professionally, explaining recommendations clearly and providing exceptional customer service. Safety: Follow safety protocols and guidelines technologies, and repair techniques through ongoing training and education. Inventory Management: Assist in standards. ASE Certification: Hold a valid Automotive Service Excellence (ASE) Auto Technician Certification
Couching and training needs of the team members. Create and execute a couching and training plan for the development experience is a must. Knowledge of Electrical industry would be an advantage. Microsoft Office
with high levels of customer service. Setting and cleaning tables and service areas. Dealing with customer recent/current experience). Must have training on Food Safety and Service Steps. Must speak clear and good
with high levels of customer service. Setting and cleaning tables and service areas. Dealing with customer recent/current experience). Must have training on Food Safety and Service Steps. Must speak clear and good
presentations. Lead, train & develop the sales team to maximize product/services penetration into all customer base. Total focus on excellent customer service. Maintain contact with clients in the area to ensure Making sure that the sales force is adequately trained, coached, and guided to achieve goals and maximum to review performance communicate and organize training programs. Effectively communicate to Sales team sure that your team is provided the necessary training needed to complete their role successfully to
Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast assumptions Business writing Capacity planning Change management Client service strategies Communication Strategies Research methodology presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying need, scheduling
Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast assumptions Business writing Capacity planning Change management Client service strategies Communication Strategies Research methodology presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying need, scheduling
productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance operational effectiveness. Develop and implement training programs for staff members to enhance their skills industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership