teams · Effectively follow the software development life cycle · Engagement with stakeholders at all levels
holidays on implementation and operations (IT Support) related tasks. · Proactive and take personal initiative · Proactively propose solutions to improve the support of (new) business processes. · Executing the required Go-Live support activities. · Interaction with clients through meetings, calls and emails. · Support the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within
· Proactively propose solutions to improve the support of (new) business processes. · Executing the required Go-Live support activities. · Interaction with clients through meetings, calls and emails. · Support the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within
Overview of Feature Team specific defects and support coordination that defects are resolved. · Plan collected and addressed to the right colleagues. · Support the FT specific UAT planning, FT specific cut over over activities collection & migration and supports coordination during stabilization phase Neg -
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) · Optional PostgreSQL
Alerting: ELK Stack or Splunk, Nagios, Kabana End user support/ Incident-Problem management: ITSM Suite / BMC
Maintenance and functional enhancement of the solution - Support and error analysis during overall BMW test cycles