Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent technical issues and support queries. Assist internal service departments with client meetings or on-site interventions interventions as needed. Support operations with customer training as required. Collaborate with cross-functional new product developments. Maintain an accurate customer database and call cycle. Manage all activity and
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent technical issues and support queries. Assist internal service departments with client meetings or on-site interventions interventions as needed. Support operations with customer training as required. Collaborate with cross-functional new product developments. Maintain an accurate customer database and call cycle. Manage all activity and
promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed prepare reports, and make recommendations to resolve customer complaints. Contribute to team efforts by achieving promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed
promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed prepare reports, and make recommendations to resolve customer complaints. Contribute to team efforts by achieving promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed