Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player customer service team, improving efficiencies, and optimizing processes within the department. Minimum years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player customer service team, improving efficiencies, and optimizing processes within the department. Minimum years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent issues and support queries. Assist internal service departments with client meetings or on-site interventions issues and support queries. Assist internal service departments with client meetings or on-site interventions
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent issues and support queries. Assist internal service departments with client meetings or on-site interventions issues and support queries. Assist internal service departments with client meetings or on-site interventions
results as needed. Collaborate with relevant departments to gather information and resolve client queries results as needed. Collaborate with relevant departments to gather information and resolve client queries
results as needed. Collaborate with relevant departments to gather information and resolve client queries results as needed. Collaborate with relevant departments to gather information and resolve client queries