Transport Management. Support with month-end processes. User support. Support SAP Analytics Cloud (SAC) dashboards. Post go-live support. General operations support. End to end testing support. Qualifications &
join their team of professionals. Contract up to end of December 2026 with possibility for renewal. Location: resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible for the verification resolve problem tickets. Experience with VIP and End-user support. Experience with technical documentation, standard operating procedures and user support guides. Experience with Active Directory/Azure Active
AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s) Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial Preparing the cut over strategy for SD objects Preparing User manuals and conducting training to business process process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration
objects. Preparation of test cases and user manuals. Support experience. S/4HANA Functional experience other SAP and non-SAP Solutions. Analyze and scope end-user authorization roles. Conduct unit tests, integration propose solutions to improve the support of (new) business processes. Support the functional team with issues
system solution to IT Project Manager / Leader and User Management or System owner. Develop systems solutions Meet with end users and gather requirements. User training & User sign off. Compiling of user and operational when required. Backlog grooming of the technical user stories and tasks with the feature team. Managing with both technical and non-technical colleagues / users. Strong ability to understand and interpret business coach and give training to fellow colleagues and users when required. Willing and able to travel internationally
infrastructure. Provide experienced (Level 3) support for IM service specialists concerning Time and knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements to understand their
test data. Coordination between development and support environments. Track new/changed requirements and with both technical and non-technical colleagues / users. Willingness to be part of an interdisciplinary from other areas of the team Automate front end (Web), back end (API) and integration. Test data management
on JIRA. Coordination between development and support environments. Track new/changed requirements and with both technical and non-technical colleagues/users. Education: Relevant IT Degree 2 years plus in a
on JIRA. Coordination between development and support environments. Track new/changed requirements and with both technical and non-technical colleagues/users. Education: Relevant IT Degree 2 years plus in a
functioning. Support equipment in a operating system environment, from implementation through to support. Install firmware and hardware through regular maintenance. Support assigned projects and install and implement in tasks to improve organizational efficiencies. Support a broad spectrum of technical issues, performance and implement tactical and strategic plans for supporting the organizations Windows server environment years' Operating system support experience. 3 - 5 years' experience supporting Microsoft Operating Systems