Pretoria is recruiting for Delivery Assurance Manager (Entry) to join their team Develop workforce enablement formats locally including participant selection, communication, onsite set up as well as virtual sessions, all support functions Plan and deliver all communications, e.g. participants, their team leads, local
Pretoria is recruiting for Delivery Assurance Manager (Entry) to join their team Projects Maintenance Change Skills Requirements: Strong interpersonal and communication skills Self-starter attitude, someone who takes
incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute Ensure cost efficiency through financial and corporate governance Contribute to the development and implementation work with the business to deliver required service levels. Actively share information with other team members
platform of applications and services to manage corporate devices (endpoints). Daily monitoring and resolution
for IM or Business Audits. Maintain appropriate levels of technical and procedural documentation Provide Excellent oral, written, presentation, and communication skills Proficiency with Microsoft Office 2016 including the ability to work with individuals at all levels of the organization Ability to effectively prioritize Thinking Logical Customer Service Oriented Communication skills both spoken and written. Organization
with clear communication at all levels. Ensure Quality Assurance: Evaluate and communicate quality assurance documentation, and communicate with production, managerial, and executive teams. Evaluate and Communicate: Continuously
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical and monitoring Requirements management and communication Education: IT Degree and/or relevant qualifications
Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues alternative exist Excellent interpersonal skills to communicate effectively (verbally and written) with both
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers (technical
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers (technical