system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
(new) business processes. Executing the required changes through configuration. Interact with consultants security tests including recording of results and change management (transport) activities. Preparing User documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and
Development of new functionality (backend, frontend) Changes to the existing solution Development and further ITIL Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
Operate IT Product). Controls the overall release and change management of the applications within the area
Operate IT Product). Controls the overall release and change management of the applications within the area
SCRUM and workload automation product knowledge Change Management (CM) IT Service Management (ITSM) Release
Operate IT Product) Controls the overall release and change management of the applications in the area of responsibility