existing customers. Establish, develop, and maintain strategic long-term relationships with customers. Cold Cold calling – minimum of two new customers every month. Expedite the resolution of customer problems and problem on. Maintain a consistent presence at the customer to ensure roll out of strategies and loyalty. Analyse market need and develop strategies with customers key contacts to ensure all goals and targets are Prepare and present strategic reports for the customer based on information that will elevate their business
existing customers. Establish, develop, and maintain strategic long-term relationships with customers. Cold Cold calling – minimum of two new customers every month. Expedite the resolution of customer problems and problem on. Maintain a consistent presence at the customer to ensure roll out of strategies and loyalty. Analyse market need and develop strategies with customers key contacts to ensure all goals and targets are Prepare and present strategic reports for the customer based on information that will elevate their business
duties. Manage switchboard, answer phone calls, direct calls to appropriate parties or take messages.
duties. Manage switchboard, answer phone calls, direct calls to appropriate parties or take messages.
Assist customers face-to-face, over the phone, and via email. Verify orders, including customer details ensure timely responses to customer requests. Maintain and update sales and customer records. Support the sales
solutions for any new business opportunity. Analyse customer inquiries and requirements to determine the most develop competitive pricing proposals that win customers while maximizing profit margins. Prepare and present breakdowns of shipping charges, handling fees, customs duties, and other relevant expenses. Monitor and review and negotiate pricing agreements with customers and vendors. Stay updated with industry regulations
River branch to new heights Responsibilities: Customer Management: Ensure top-notch service by maintaining parts availability, speedy delivery, and proactive customer engagement. Personnel Management: Lead and motivate
procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating bachelor's degree in English and Linguistics Customer Service experience Strong communication skills
assigned vendor project managers. Provide excellent customer service for assigned Editors-in-Chief, authors internal departments, and external vendors and customers. Assist and lead department projects as required
assigned vendor project managers. Provide excellent customer service for assigned Editors-in-Chief, authors internal departments, and external vendors and customers. Assist and lead department projects as required