Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues “Information channel” for Management and end-users Work shifts as part of a team providing 24 x 7 x 365 support
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
(advantageous) Flexibility to work some weekends / shifts or longer hours if required. Experienced in Agile
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
the analysis and resolution of Production Support calls NB: By applying for this role, you consent to
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license