with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
incidents and tickets for Controlling, modules' cost centre, cost elements, internal orders, Asset accounting
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing
deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal
the underlaying systems, you take part in 24/7 on-call rotations with teams around the world and are able