Hybrid role (2days onsite / 3 days home based) Permanent Cape Town Winelands area Qualifications Bachelors degree in Computer Sciences or Engineering Project Management shortcourse At least 10-15 years relevant work experience in a dynamic corporate IT environment Experience working with Microsoft T
the services of a Senior System Administrator - Mainframe Operator . The Systems Administrator (Mainframe alerts/events providing first-level investigation on system-related issues and performing fixes per documented operating system. Working knowledge of problem management processes and ticketing systems. Ability to PC/Workstation basic skills. 24x7 monitoring of z-OS systems, providing timely notification of alerts to meet meet or exceed SLA requirements. IPL of Mainframe systems. Respond to requests promptly and communicate results
drafting system requirement documentation based on business processes Perform daily system handover and start-up tasks to ensure operational readiness of systems Ensure that all processes have been investigated requirements Propose and review system design and evaluate alternatives Develop systems solutions in line with Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance QUALIFICATIONS/EXPERIENCE Formal Degree in Information Systems or Information Technology or equivalent experience
the proposed system solution to IT Project Manager / Leader and User Management or System owner Develop Develop system solutions in line with quality and delivery requirements. User support via Incident/Problem/Change Incident/Problem/Change management Preparation of system/technical documentation (as per ISO standards) Meet with end training Compiling of user and operational manuals System audits User sign off NB: By applying for this nce QUALIFICATIONS/EXPERIENCE Degree in Information Systems or equivalent experience ITIL certification
relationships Fix incidents in IT systems in accordance with User manuals Monitor IT system error messages and process required Process email requests Serve as an “Information channel” for Management and end-users Work shifts Working Model (AWM) Charter ADVANTAGEOUS SKILLS Information Technology Qualification (Advantageous, but not
analysing and planning of SAP maintenance tasks and system change's together with the DevOps Operations/Technical support during incidents by analysing system logs and overall system resources to identify problematic areas the constant alignment and improvement of the SAP system. Responsible for ensuring availability and performance ensure the optimal performance of all SAP related systems and databases in accordance with the GROUP standards to make informed decisions regarding resource management. Proactively monitor the SAP systems to ensure
Service: Respond to customer inquiries and provide information about products, services, and pricing and assist identify potential leads and gather relevant information. Assist with the preparation and coordination accurate and up-to-date customer and sales information in the CRM system. Generate regular sales forecasts and
Service: Respond to customer inquiries and provide information about products, services, and pricing and assist identify potential leads and gather relevant information. Assist with the preparation and coordination accurate and up-to-date customer and sales information in the CRM system. Generate regular sales forecasts and
nce QUALIFICATIONS/EXPERIENCE Degree in Information Systems or equivalent experience ITIL certification Working Model (AWM) Charter ADVANTAGEOUS SKILLS System management experience (e.g., ansible) experience
A degree or diploma in Computer Science/Information Systems or a related field is preferred. ESSENTIAL ESSENTIAL SKILLS: Understanding of systems engineering and testing concepts Experience reviewing requirements