processes, e.g., Bank Statement Processing, Bank Account Management, In House Bank and Cash Management
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical experience
In doing so, we rely on the consistent use of standards. You ensure the future viability for the application resolution of Production Support calls Interactions through meetings, calls and emails: With central product
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
within budget and managed according to GROUP standard processes (ITPM). Provide 2nd level support during systems and databases in accordance with the GROUP standards. Responsible for providing trend analysis to management of standard GROUP ITPM framework or solid experience or knowledge of any other industry standard framework for the Feature Team are in line with approved standards Provide support with requests from Sub Product
the analysis and resolution of Production Support calls NB: By applying for this role, you consent to
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license