- Be part of a DevOps team that implements and operates functional services in our Generative AI platform maintain documentation. - Analyze operational incidents. - Handle operational requests (e.g., onboarding of
Go-live preparation and post Go-live support. - Operations experience (ticket handling, problem, incident issues - Applications Operations support for Authorizations and other operational support as required -
weekends and public holidays on implementation and operations (IT Support) related tasks. - Flexibility to WE NEED FOR THE ROLE? - 3-5 years of DevOps (Operations, configuration/development) experience in commercial Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. - Development
collaborating with international teams to ensure seamless operations and continuous improvements. Bring your expertise tickets. - Proactive improvements in daily IT operations.
Spring, and frontend frameworks to support global operations and enhance automated testing coverage. Apply Assurance: Perform quality checks across all - Operations: Provide 2nd and 3rd level support - Coordination:
Experience securing cloud environments - Provide Operations (DevOps) based on a standby roster - Incident environments in accordance with the agreed hours of operation within a shift model - Usage of automation tools
Experience securing cloud environments - Provide Operations (DevOps) based on a standby roster - Incident environments in accordance with the agreed hours of operation within a shift model - Usage of automation tools
support for implemented solutions - Offer general operations support as required - Participate in end-to-end
stand-ups - User training - Compiling of user and operational manuals - System audits - User sign-off
calls, and emails. Troubleshoot and resolve operational and maintenance tickets within defined SLAs.