Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Monitoring of transactions as per process guidelines • Provide answer to Technical Queries and assist the team necessary tools • Participating in team huddles and providing event-based and frequency-based feedback • Assist Assist Handling and Good at problem solving • Full time productivity as and when required • Perform Daily/Weekly Monitoring of transactions as per process guidelines • Provide answer to Technical Queries and assist the team necessary tools • Participating in team huddles and providing event-based and frequency-based feedback • Assist
Monitoring of transactions as per process guidelines • Provide answer to Technical Queries and assist the team necessary tools • Participating in team huddles and providing event-based and frequency-based feedback • Assist Assist Handling and Good at problem solving • Full time productivity as and when required • Perform Daily/Weekly Monitoring of transactions as per process guidelines • Provide answer to Technical Queries and assist the team necessary tools • Participating in team huddles and providing event-based and frequency-based feedback • Assist
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
billing transactions, addressing inquiries, and providing technical support with professionalism and precision Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
billing transactions, addressing inquiries, and providing technical support with professionalism and precision Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
for South Africa. Responsible for supporting the full employee life cycle, including; talent development for South Africa. Responsible for supporting the full employee life cycle, including; talent development
for South Africa. Responsible for supporting the full employee life cycle, including; talent development for South Africa. Responsible for supporting the full employee life cycle, including; talent development