contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
Internation Call Centre / BPO experience in insurance, sales & service, handling voice and queries, customer Internation Call Centre / BPO experience in insurance, sales & service, handling voice and queries, customer
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at least 3 years QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
JOB DESCRIPTION Basic Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all software contracts / policies / licensing for major OEMS, like- Micr
JOB DESCRIPTION Basic Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all software contracts / policies / licensing for major OEMS, like- Micr
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert