environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of migrating environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of migrating
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of migrating environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of migrating
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation
Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation Excel, etc.) Able to commit to the entirety of the training program and work within a structured operation