DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact contact center environment. Your role involves processing billing transactions, addressing inquiries, and organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
prescriptive modelling Responsible for technical testing services across the entire delivery lifecycle including: including: system integration testing, performance engineering and unit testing. Cooperate with the Business developing and testing ETL processes Experience of batch and real-time processing Experience in extracting SQL database design Data engineering certification (e.g. MS Azure Data Engineer or SAP Data Architects) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
modelling • Responsible for technical testing services across the entire delivery lifecycle including: including: system integration testing, performance engineering and unit testing. Cooperate with the Business developing and testing ETL processes • Experience of batch and real-time processing • Experience in extracting database design • Data engineering certification (e.g. MS Azure Data Engineer or SAP Data Architects) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
prescriptive modelling Responsible for technical testing services across the entire delivery lifecycle including: including: system integration testing, performance engineering and unit testing. Cooperate with the Business developing and testing ETL processes Experience of batch and real-time processing Experience in extracting SQL database design Data engineering certification (e.g. MS Azure Data Engineer or SAP Data Architects) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
modelling • Responsible for technical testing services across the entire delivery lifecycle including: including: system integration testing, performance engineering and unit testing. Cooperate with the Business developing and testing ETL processes • Experience of batch and real-time processing • Experience in extracting database design • Data engineering certification (e.g. MS Azure Data Engineer or SAP Data Architects) industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Should have hands-on experience of migrating processes Program Management experience of a small to medium advantageous RESPONSIBILITIES Will execute transition of processes with end-to-end accountability. Consultants in assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility To lead client engagements, ensuring consistent service delivery Business development in select accounts Should have hands-on experience of migrating processes Program Management experience of a small to medium
Should have hands-on experience of migrating processes Program Management experience of a small to medium advantageous RESPONSIBILITIES Will execute transition of processes with end-to-end accountability. Consultants in assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility To lead client engagements, ensuring consistent service delivery Business development in select accounts Should have hands-on experience of migrating processes Program Management experience of a small to medium