JOB DESCRIPTION The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. QUALIFICATIONS Open to Process Executives and Senior
Refresher trainings for all processes. To ensure trainers achieve > 85% of the defined KRA's Assist addressing Developmental needs of employees and trainers Conduct training / follow up session and measuring feedback to trainers to attain higher standards of training through regular monthly trainer audits/SWOT audits/SWOT Responsible to control trainer-trainee attrition in the pre-defined areas Compliance to set formats/Punctuality Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
Refresher trainings for all processes. To ensure trainers achieve > 85% of the defined KRA's Assist addressing Developmental needs of employees and trainers Conduct training / follow up session and measuring feedback to trainers to attain higher standards of training through regular monthly trainer audits/SWOT audits/SWOT Responsible to control trainer-trainee attrition in the pre-defined areas Compliance to set formats/Punctuality Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop its parts/projects on a regular basis. Conduct trainer interviews and strengthen bench resources through curriculum. Primary External Interactions Client trainers, SME's and Operations for the purpose of developing as well as that of the trainees Knowledge of MS Office Self-initiated, drive and zeal for continuous Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop its parts/projects on a regular basis. Conduct trainer interviews and strengthen bench resources through curriculum. Primary External Interactions Client trainers, SME's and Operations for the purpose of developing as well as that of the trainees Knowledge of MS Office Self-initiated, drive and zeal for continuous Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet
knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet
any HR/IR related studies Knowledge of MS office, in particular MS Excel, Relevant ER work experience Work any HR/IR related studies Knowledge of MS office, in particular MS Excel, Relevant ER work experience Work
any HR/IR related studies Knowledge of MS office, in particular MS Excel, Relevant ER work experience Work any HR/IR related studies Knowledge of MS office, in particular MS Excel, Relevant ER work experience Work
appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication