get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client customer experience data with the goal to better understand customer needs, viewpoints and experiences. • Review
•Consultant •Risk Mitigator •Solutioner •Knowledge Manager •Capacity Creator •Relationship builder •Change
•Consultant •Risk Mitigator •Solutioner •Knowledge Manager •Capacity Creator •Relationship builder •Change
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide report to our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications: qualification; diploma/degree beneficial Your experience: • You must have a minimum of 2 years in the centre and administration industry • You must have experience dealing with clients/brokers/IFA's Your Knowledge
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide report to our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications: qualification; diploma/degree beneficial Your experience: • You must have a minimum of 2 years in the centre and administration industry • You must have experience dealing with clients/brokers/IFA's Your Knowledge
get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client customer experience data with the goal to better understand customer needs, viewpoints and experiences. • Review
in Sandton, Johannesburg. You'll report to the Manager Conservation and ECBU, who is responsible for the criteria and calculate premiums for new policies. • Manage and resolve queries received from various stakeholders risk. Your Experience: • 3 years' experience in administration industry. Call centre experience would be • Knowledge of long-term insurance industry • Experience in Individual life insurance product ie Life task accomplishment • Ability to multi-task and manage multiple priorities • Have the ability to operate
in Sandton, Johannesburg. You'll report to the Manager Conservation and ECBU, who is responsible for the criteria and calculate premiums for new policies. • Manage and resolve queries received from various stakeholders risk. Your Experience: • 3 years' experience in administration industry. Call centre experience would be • Knowledge of long-term insurance industry • Experience in Individual life insurance product ie Life task accomplishment • Ability to multi-task and manage multiple priorities • Have the ability to operate
team, the primary focus of your role will include managing the Conservation Team within our Sales and Distribution team Your Experience: • 5 or more years' experience in similar role • Leadership experience would be beneficial • Knowledge of long-term insurance industry • Experience in Individual life insurance product i.e. Life ownership • Pro-active and innovative • Relationship Management • Coaching • Process Champion and Customer Champion Champion • Ability to mitigate risks • Knowledge Manager • Delegation and Capacity ability • Interpersonal
team, the primary focus of your role will include managing the Conservation Team within our Sales and Distribution team Your Experience: • 5 or more years' experience in similar role • Leadership experience would be beneficial • Knowledge of long-term insurance industry • Experience in Individual life insurance product i.e. Life ownership • Pro-active and innovative • Relationship Management • Coaching • Process Champion and Customer Champion Champion • Ability to mitigate risks • Knowledge Manager • Delegation and Capacity ability • Interpersonal