feedback from complaints, escalations, and surveys (internal and external) for product and process improvements
feedback from complaints, escalations, and surveys (internal and external) for product and process improvements
You'll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve
You'll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve
includes ensuring that the service provided to internal stakeholders and external clients is available
includes ensuring that the service provided to internal stakeholders and external clients is available