•Quality Assure cases prepped for ECBU •ECBU training •Train the ECBU team on all aspects of ECBU •Identify
•Quality Assure cases prepped for ECBU •ECBU training •Train the ECBU team on all aspects of ECBU •Identify
resource and capacity planning methodology • Identify training requirements • Manage and improve the overall reporting on service failures and errors • Ensure training and development of staff • Contribute to the various
resource and capacity planning methodology • Identify training requirements • Manage and improve the overall reporting on service failures and errors • Ensure training and development of staff • Contribute to the various
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of