report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg resource and capacity planning methodology • Identify training requirements • Manage and improve the overall Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that reporting on service failures and errors • Ensure training and development of staff • Contribute to the various New Business environment • Sound Business and Operational knowledge of Insurance Industry administrative
report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg resource and capacity planning methodology • Identify training requirements • Manage and improve the overall Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that reporting on service failures and errors • Ensure training and development of staff • Contribute to the various New Business environment • Sound Business and Operational knowledge of Insurance Industry administrative
•Quality Assure cases prepped for ECBU •ECBU training •Train the ECBU team on all aspects of ECBU •Identify
•Quality Assure cases prepped for ECBU •ECBU training •Train the ECBU team on all aspects of ECBU •Identify
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of
report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg written communication skills • You are able to operate effectively under pressure • You have an analytical
report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg written communication skills • You are able to operate effectively under pressure • You have an analytical