well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. Role: Customer Service Representative Location: Westmead, Pinetown Durban SA Industry: Packaging / Manufacturing 2-3 years relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry
printed flexible packaging, printed to meet each customer's precise specifications. Spurred on by phenomenal phenomenal growth and an ever-expanding customer base, this privately owned company prides itself on providing between a customer and the relevant internal departments within the company efficiently to customer orders order to maintain high levels of customer satisfaction Position : Customer Sales Representative Roles & Managing incoming calls and customer service enquiries Capture Customer orders and follow through from
printed flexible packaging, printed to meet each customer's precise specifications. Spurred on by phenomenal phenomenal growth and an ever-expanding customer base, this privately owned company prides itself on providing between a customer and the relevant internal departments within the company efficiently to customer orders order to maintain high levels of customer satisfaction Position : Customer Sales Representative Roles & Managing incoming calls and customer service enquiries Capture Customer orders and follow through from
quality system, hygiene & housekeeping. Customer care service including product knowledge training conducted. Product training conducted for external customers Conducting establishing work place skills plans
briefs Proof reading of social media posts Customer Care (Social Media, Call in's, Hello Peter, WhatsApp WhatsApp, Emails) Copyright for SMSs to customers and sending of SMS Manage the SMS database Copyright of Designing the weekly email newsletters and sending to customers Managing the emailer database Coordinating the
briefs Proof reading of social media posts Customer Care (Social Media, Call in's, Hello Peter, WhatsApp WhatsApp, Emails) Copyright for SMSs to customers and sending of SMS Manage the SMS database Copyright of Designing the weekly email newsletters and sending to customers Managing the emailer database Coordinating the
Receiving Telephonic and Email Orders. Provide Customers with expert product information and support. Liaising and back orders. Calling existing and potential customers to encourage them to purchase company products Accurately recording details of customers' purchase orders. Processing all customer purchases accordingly. Generating promising leads. Managing customer accounts by ensuring that existing customers remain satisfied with company Developing and sustaining customer confidence Developing in-depth knowledge of customer products and services
Receiving Telephonic and Email Orders. Provide Customers with expert product information and support. Liaising and back orders. Calling existing and potential customers to encourage them to purchase company products Accurately recording details of customers' purchase orders. Processing all customer purchases accordingly. Generating promising leads. Managing customer accounts by ensuring that existing customers remain satisfied with company Developing and sustaining customer confidence Developing in-depth knowledge of customer products and services
and outs of sales strategies, techniques, and customer relationship management from seasoned professionals about market trends, competitor analysis, and customer needs. Acquire valuable insights that will set
and outs of sales strategies, techniques, and customer relationship management from seasoned professionals about market trends, competitor analysis, and customer needs. Acquire valuable insights that will set