Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
conversion. · Ensure that decision makers both at the customers head office & on their sites are adequately in order to secure deals. Effective coverage of customer Sites and Head Offices to build and maintain effective effective business relationships. · Ensure that all customers with potential business opportunities are visited maintenance of contact database and follow ups. · Manage call ratios of external sales staff. · Ensure adequate queries, challenges, or possible complaints with customers. · Maintain sales channels and actively develop
conversion. · Ensure that decision makers both at the customers head office & on their sites are adequately in order to secure deals. Effective coverage of customer Sites and Head Offices to build and maintain effective effective business relationships. · Ensure that all customers with potential business opportunities are visited maintenance of contact database and follow ups. · Manage call ratios of external sales staff. · Ensure adequate queries, challenges, or possible complaints with customers. · Maintain sales channels and actively develop
Acuity clinical systems (Anaesthesia and Critical Care) Cardio Vascular IT, Getinge DHS support and Clinical able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation
Acuity clinical systems (Anaesthesia and Critical Care) Cardio Vascular IT, Getinge DHS support and Clinical able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation
the maintenance and security of company's data centre and server environments. Your duties include installing required by the company, responding to inhouse and customer concerns, document new IT processes and coordinating
the maintenance and security of company's data centre and server environments. Your duties include installing required by the company, responding to inhouse and customer concerns, document new IT processes and coordinating
Regional Secretary with excellent communication, customer relations and time management skills. The successful not limited to: Diary management and screening of calls. Preparing and editing confidential correspondence
Regional Secretary with excellent communication, customer relations and time management skills. The successful not limited to: Diary management and screening of calls. Preparing and editing confidential correspondence