IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
authorisations, deal with budget variances and take corrective actions. Maximize all aspects of profitability productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction revenues. Support the marketing of the precinct's services and facilities. Capability required: Degree in
authorisations, deal with budget variances and take corrective actions. Maximize all aspects of profitability productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction revenues. Support the marketing of the precinct's services and facilities. Capability required: Degree in
solutions group providing financial B2B and B2C services across Southern Africa, is looking for a Channel performance, identifying variances and implementing corrective actions as needed Process Improvement Identify finance, preferably within the ATM or financial services industry Strong proficiency in financial modelling
solutions group providing financial B2B and B2C services across Southern Africa, is looking for a Channel performance, identifying variances and implementing corrective actions as needed Process Improvement Identify finance, preferably within the ATM or financial services industry Strong proficiency in financial modelling
desk meet set conversion rates. · Maintain the correct skills, tools, processes and resources in order potential business opportunities are visited and the services of Eazi Access are promoted on a planned and regular take care of both new and dormant accounts. · Service levels to be set, maintained and assessed on a ensure that Customers are satisfied with product, service and sales interactions. Competitor Analysis · Develop market. Knowledge · Budgets and Planning · Customer service · Proposal writing · Sales and marketing · Rental
desk meet set conversion rates. · Maintain the correct skills, tools, processes and resources in order potential business opportunities are visited and the services of Eazi Access are promoted on a planned and regular take care of both new and dormant accounts. · Service levels to be set, maintained and assessed on a ensure that Customers are satisfied with product, service and sales interactions. Competitor Analysis · Develop market. Knowledge · Budgets and Planning · Customer service · Proposal writing · Sales and marketing · Rental
experience in Adobe CC beneficial Setting up & Correcting files for print – getting files REPRO ready Knowledge
experience in Adobe CC beneficial Setting up & Correcting files for print – getting files REPRO ready Knowledge