IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
motivate a team. To learn how to supervise customer service standards. To learn how to supervise housekeeping Excellent interpersonal skills Exceptional customer service and people management skills Understanding of business
motivate a team. To learn how to supervise customer service standards. To learn how to supervise housekeeping Excellent interpersonal skills Exceptional customer service and people management skills Understanding of business
HR role Experience in the banking or financial services industry is advantageous Strong knowledge of HR
HR role Experience in the banking or financial services industry is advantageous Strong knowledge of HR
preferably within the technology, retail or financial services industry, with a minimum of 3 years of experience
departments such as finance, operations, and customer service to coordinate activities related to quotations
preferably within the technology, retail or financial services industry, with a minimum of 3 years of experience
departments such as finance, operations, and customer service to coordinate activities related to quotations