culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
personnel of visitor arrival. Informs customers by answering calls or referring inquiries. DUTIES & Professionally answering the switch board. Forwarding calls and taking messages. Printing of Stickers & with packing and folding if the rep requires. Take care of the cat (feed and make sure she is ok). Send
personnel of visitor arrival. Informs customers by answering calls or referring inquiries. DUTIES & Professionally answering the switch board. Forwarding calls and taking messages. Printing of Stickers & with packing and folding if the rep requires. Take care of the cat (feed and make sure she is ok). Send
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
Consultant to drive revenue growth, expand the customer base, and maintain key client relationships. The target and engage prospective clients through cold calling, networking, and other lead generation activities promotions/campaigns strategic decisions throughout the customer base Manage lead databases and CRM systems to current contract of key allocated accounts Keep the customer appraised of any changes or new product developments escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help company departments
Consultant to drive revenue growth, expand the customer base, and maintain key client relationships. The target and engage prospective clients through cold calling, networking, and other lead generation activities promotions/campaigns strategic decisions throughout the customer base Manage lead databases and CRM systems to current contract of key allocated accounts Keep the customer appraised of any changes or new product developments escalations Settlement/Recon Queries Contact Centre Support Contact Centre WhatsApp support Help company departments
conversion. · Ensure that decision makers both at the customers head office & on their sites are adequately in order to secure deals. Effective coverage of customer Sites and Head Offices to build and maintain effective effective business relationships. · Ensure that all customers with potential business opportunities are visited maintenance of contact database and follow ups. · Manage call ratios of external sales staff. · Ensure adequate queries, challenges, or possible complaints with customers. · Maintain sales channels and actively develop
conversion. · Ensure that decision makers both at the customers head office & on their sites are adequately in order to secure deals. Effective coverage of customer Sites and Head Offices to build and maintain effective effective business relationships. · Ensure that all customers with potential business opportunities are visited maintenance of contact database and follow ups. · Manage call ratios of external sales staff. · Ensure adequate queries, challenges, or possible complaints with customers. · Maintain sales channels and actively develop