teams involved i.e. Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: sessions with merchants to inform and educate them around the changes in process with the implementation and challenges faced by the merchants. Feedback around user experience to the PMO office which will feed
Coaching project administrators that are assigned to any projects managed. To identify business opportunities allocations for all projects assigned Identifying any cost saving initiatives within the PMO finance Referral adhered to. o Budget decisions o Strategic guidance o Any and all escalations o Personal development discussions
Coaching project administrators that are assigned to any projects managed. To identify business opportunities allocations for all projects assigned Identifying any cost saving initiatives within the PMO finance Referral adhered to. o Budget decisions o Strategic guidance o Any and all escalations o Personal development discussions
within agreed timeframes Conduct unit testing and fix any defects found Testing : Verify build stability and and architectural standards correctly, as well as any technologies in use Perform code review to ensure