the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance as needed. Administration: Monitor customer feedback regarding call outs and immediately address poor for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance as needed. Administration: Monitor customer feedback regarding call outs and immediately address poor for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
and stamping of job cards and delivery notes by customer representatives Make decisions on site about the corporate clothing and is well presented Maintain and care of company assets: Plan maintenance of vehicles times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction
Collection Sending payment reminders to clients Calling customers to chase outstanding debt Establishing, following-up to pay Liaising with clients i.e. attending to customer queries on payments, Payment Reconciliation Receiving up-to-date customer account information. Maintain security and confidentiality of company and customer information and comprehensive records of all customer discussions. Adhere to customer policies and procedures. Develop
management committee and annual general meetings. Take care of proxies, nominations, agendas, etc. for the AGM quorums, proxies, resolutions, voting rights, etc. Customer Service and Communication: Provide efficient and
Must be able and willing to perform standby and call out duties Must have a valid driver's license with
to DC's/branches. Ad-hoc duties (emails, phone calls, filing, photocopies, problem-solving, handling
– counting stock, assisting in warehouse, etc. Customer service – processing orders, handling all correspondence products/services, processing goods returned, handling customer queries, etc. The successful candidate must have: least 3 years' experience in a marketing/sales/customer service role Working knowledge of SAP Knowledge communication skills Must have excellent telephonic and customer service skills Must have good mathematical/numeracy