currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email issues Log faults with service providers and third parties Document and track customers issues, resolutions expectations Proactively identify trends and patterns in customer issues to improve product stability and prevent recurring problems Communicate effectively with customers, providing regular updates and solutions clearly
currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email issues Log faults with service providers and third parties Document and track customers issues, resolutions expectations Proactively identify trends and patterns in customer issues to improve product stability and prevent recurring problems Communicate effectively with customers, providing regular updates and solutions clearly
assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal a fast-paced and collaborative environment. The role is shift-based weekends. Responsibilities: Provide troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal a fast-paced and collaborative environment. The role is shift-based weekends. Responsibilities: Provide troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
Co-Ordinator. The ideal candidate will play a crucial role in facilitating effective communication, collaboration and maintaining accurate minutes of meetings. The role includes performing the team's admin functions, for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets engineers Ensuring workload is distributed fairly Role Requirements: Previous experience in an administrative
Co-Ordinator. The ideal candidate will play a crucial role in facilitating effective communication, collaboration and maintaining accurate minutes of meetings. The role includes performing the team's admin functions, for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets engineers Ensuring workload is distributed fairly Role Requirements: Previous experience in an administrative
and security of the network infrastructure. The role requires a deep understanding of networking technologies ability to work in a fast-paced environment. The role is shift-based, including night shifts - supporting Management and Administration to address network issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA be process-oriented in approach to work Please apply directly here. Please note: due to the high volume
and security of the network infrastructure. The role requires a deep understanding of networking technologies ability to work in a fast-paced environment. The role is shift-based, including night shifts - supporting Management and Administration to address network issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA be process-oriented in approach to work Please apply directly here. Please note: due to the high volume
team members to deliver high-quality solutions. The role requires a strong technical background, exceptional complex technical issues and internal challenges Role Requirements: Minimum required certifications: CCNP/MTCRE/JNCIA industry trends and emerging technologies Please apply directly here. Please note: due to the high volume
team members to deliver high-quality solutions. The role requires a strong technical background, exceptional complex technical issues and internal challenges Role Requirements: Minimum required certifications: CCNP/MTCRE/JNCIA industry trends and emerging technologies Please apply directly here. Please note: due to the high volume