that all new processes align to best practices Accountable for eliciting requirements and solution design entire system (people, process, and technology) Assisting in the identification of risks and issues pertaining
a permanent basis IT / Finance Responsibilities Assist users with day-to-day IT issues Providing end user Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational on End User Devices the end user problem management forum Ad Hoc assistance with projects and application releases if and
system monitoring and morning checks and mapping of accounts Proactive monitoring of daily recons to ensure