is currently looking for a Project / Programe Manager to join them on an independent contract basis Currently sourcing for a Senior PM/Programe Manager for our Workforce Management Programme (HR/People Team). Requires Requires someone with experience managing Programmes in that space. Retail experience highly beneficial
currently looking for a Senior Scrum Master / Project Manager to join them on an independent contract basis IT IT / Finance Responsibilities Project Management Management and administration of IT and Business projects stakeholders Setting and management of expectations relating to projects Building and managing relationships with including internal and external clients, to ensure operational service delivery is maintained and business impact priorities Management of project delivery, progress tracking, project risks and issues management Management
relationships, and trends Develop a thorough knowledge of products, systems, platforms and related reporting Analytical MI / BI and Data Products Collaborates and manages across internal data pillars Quality and timeous delivery growth and profitability within the organization Operations as well as any other business objectives as required Abilities Attention to Detail, Accuracy and Quality Management Holistic and Systems Thinking - Creating
issues Providing end user support to end users Quality incident resolution Regular and timeous feedback the Call TicketSystem) Assist to get new users operational on End User Devices as per the Requests from remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application MSEdge, and IE) Zscaler Anti-virus software Basic operating system knowledge Output device support Team Viewer
and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively practice and improved operational efficiency Developing and maintaining productive working relationships administration data Competencies Customer/ Stakeholder management Business Acumen Drive for Results Leads Change
daily challenges Regression testing of UAT and production upgrades Conduct system monitoring and morning requirements, control procedures and incident management procedures) Communicate with end users and building a high level of customer focus Excellent time management Accurate and detail orientated Ability to perform