(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter
the business support team competency Financial Service / Stockbroking experience beneficial Excellent required Highly organized with a high level of customer focus Excellent time management Accurate and detail
internal and external clients, to ensure operational service delivery is maintained and business impact minimised least 10 years' experience within a financial services company within an IT development environment, of a team Contributing to team success Client service oriented Influencing and gaining commitment Negotiating
work with policy administration data Competencies Customer/ Stakeholder management Business Acumen Drive